Carrier Categories: Train Companies and France
Whether you fancy some French wine or fish’n’chips or have a business meeting in London or Paris with Eurostar, these two capitals are just 2h15 apart. Hop on in London and in 1h20 you’re in Lille and in 2h you’ve reached downtown Brussels.
High-speed trains whisk you from central Paris, Lille or Brussels to the heart of London and on to the rest of England. All you need is a ticket and ID. Then sit back and enjoy service and comfort in Standard, Standard Premier or Business Premier class.
Boarding is simplified: 30 minutes is all it takes to check in and board a Eurostar train. Or just 10 minutes with a Business Premier ticket or Eurostar Carte Blanche.
- When to Book your Reservation
You can generally book a Eurostar train ticket up to 180 days before departure. That's about six months ahead of your travel. The cheapest fares are those booked as early as possible for travel at less frequented times: Mondays through Thursday and Saturday.
Standard tickets with the cheapest fares can be exchanged but there is a fee which is quite steep--around £30.
- How to Book your Reservation
For non French residents the easiest way to book France and European Rail is via the official secure websites established for this purpose. All the 'Buy Now' links to purchase rail tickets on BonjourLaFrance will direct you to the specific site for you country.
This has a number of advantages. Firstly, purchasing on such a site protects you from fraud and secondly these sites all have customer services in your language for your peace of mind. These services are accessible via the 'help' (or similar) links you'll find on the respective sites.
- Where to Book your Reservation
Click your country link 90 days before you travel for the most savings and peace of mind. To book a train pick your country of reference below. Buy all your Tickets online. CLICK on the link for your home country to see information in your language and check Real Time Schedules, Prices and Travel Times and make A SECURE PURCHASE.
France and European City to City Train Tickets:
Train travel offers you downtown to downtown comfortable and efficient rail service. No hassle with early arrivals, delays, and luggage security checks. You can take unlimited weight and reasonably bulky items on board. European rail is the way to travel and really see the French countryside. USA > UK > Argentina > Australia > Belgium-Fr > Belgium-Nl > Brazil > Canada > France > France Promotions > France Groups 10-30 people > GCC Countries > Germany > Hong Kong > India > Israel > Italy > Japan-Jp > Mexico, Central America, Caribbean > Netherlands > New Zealand > Singapore > South Africa > Spain > Switzerland-Fr > Switzerland-De > Rest of the world (English) > Rest of the world (Español) > 中国 > 香港 > 日本 > 한국 > 新加坡
If you are traveling by train on 5 different days or more in one or a few European countries then buying a European Rail Pass could be to your budgetary advantage compared to ‘point-to-point' tickets. Click below to see Rail Pass options. For European citizens use the point-to-point links above, the Rail Pass access is on the same page. USA > Argentina > Australia > Brazil > Canada > GCC Countries > Hong Kong > India > Israel > Japan-Jp > Mexico, Central America, Caribbean > New Zealand > Singapore > South Africa > Rest of the world (English) > Rest of the world (Español) > 中国 > 香港 > 日本 > 한국 > 新加坡
- Service Classes
Eurostar is designed for your well-being and comfort with onboard conveniences, personalized services, and include a variety of pleasing, welcoming spaces designed for your travel comfort.
SNCF trains that require reservations have two options:
> 1st class: You can choose a single seat, two seats side by side, or a group of four seats
> 2nd class: You can choose side-by-side or facing seats
In some cases, you can also choose to sit in forward- or rear-facing seats, as well as on the upper or lower level of the train.
Other amenities include: ergonomic adjustable seats in both 1st and 2nd class, reading lights, recharging outlets for electronic devices at every 1st class seat and many 2nd class seats. There are folding trays for your computer or a meal. There's plenty of luggage space and food services.
- Mobility access
In 1st class on Eurostar for passengers with reduced mobility there are one or more locations for wheelchairs. You can travel in comfort with your wheelchair. They are positioned alongside spacious toilets specially equipped for wheelchair passengers.
Check for one of these locations when you make your booking.
Your luggage never leaves your side: you can easily carry on two suitcases plus your hand luggage.
On board: TGV has luggage areas for your bags next to your seat, overhead and at each end of your car for bigger bags. You should label them with your name and address.
Porters: Because of 'baggage with wheels' they’re not too available anymore. However at Paris Gare de Lyon station tjeu cam help carry your luggage. You'll identify these porters by their “Service en gare” badge. This service is free of charge.
Trolleys: Luggage trolleys can be found at key points near stations and platforms. They are free to use but you might need a 1 Euro coin to access them... returned when you're finished.
- Lost & Found
RECEPTION AND STORAGE OF LOST PROPERTY
Lost property in stations and trains is kept for one month in the lost property office of the station in which the item was retrieved or the destination station for objects forgotten in the train.
Perishable or dangerous substances are immediately destroyed.
COLLECTING DECLARATIONS OF LOSSES
The lost property offices are authorized to receive declarations of losses.
Now, you can draw up a declaration of loss online.
SEARCH FOR MATCHES
A national database of objects found in trains and stations compares in real time the objects registered by the SNCF personnel in the station and the objects declared as lost by customers.
The searches continue for at most one month from the date of declaration of loss.
LOST PROPERTY: CONTACT THE CUSTOMER
If your object is found, you are informed of this by email or by phone.
You can then retrieve it in the station where it was delivered or receive it at home if you wish.
Your object will be returned to you upon presentation of identification and in return for the payment of a retrieval tax of 5€ or 10€ depending on the value of the object. This tax contributes to the administrative costs of the Lost Property service. Shipping expenses will also be charged if it is sent to your home.
WHAT BECOMES OF LOST PROPERTY THAT IS NOT RETRIEVED?
If the object is not returned to the owner within a period of 1 month, it will be handed over to the Administration des Domaines (government department which manages state-owned land and property), disposed of to a charitable organization or destroyed.
- Food, Snacks & Drinks
Travellers in Business Premier class enjoy a wide range of top-quality in-seat dining options (not available on the short journey between Lille and Brussels).
The Business Premier menus have been developed by Michelin-starred chef Raymond Blanc, our Culinary Director. Enjoy a unique dining experience, with simply delicious food.
- Pets onboard
You can travel with a registered guide or assistance dog on board Eurostar. Your dog has to have been trained by an organisation affiliated to one of the following:
- Assistance Dogs (UK)
- The International Guide Dog Federation
- Assistance Dogs International
Registered guide and assistance dogs are very welcome on these Eurostar routes:
London or Ebbsfleet <> Paris and <> Brussels and <> Lille and <> Calais
You can board the train at Ashford International but you must return to the UK via St Pancras International or Ebbsfleet International because authorities do their checks on your dog's documents in London and Ebbsfleet for the time-being. You'll need specific documents when leaving or entering the UK with your guide or assistance dog.
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